1. Introduction

DOST MOBILE & ACCESSORIES (SMC-PRIVATE) LIMITED (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our IT and software development services.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from our clients, users, and website visitors:

a. Personal Information

  • Full name
     
  • Contact details (phone number, email address, mailing address)
     
  • Company name and job title (if applicable)
     
  • Payment or billing information
     

b. Technical Information

  • IP address
     
  • Browser type and version
     
  • Device information and operating system
     
  • Website usage data and analytics
     

c. Project and Service Information

  • Project requirements and specifications
     
  • Communication records related to software development or IT services
     

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our IT and software development services
     
  • To communicate with you about your project, quote, or inquiry
     
  • To improve our website, software, and customer experience
     
  • To send updates, offers, or service announcements (with your consent)
     
  • To comply with legal obligations or resolve disputes
     

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and restricted data access.

While we strive to protect your information, no electronic transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

5. Sharing and Disclosure

We do not sell, trade, or rent users’ personal information.
  However, we may share limited information in the following cases:

  • With service providers or subcontractors assisting in delivering our services (under confidentiality agreements)
     
  • To comply with legal or regulatory requirements
     
  • To protect our company’s rights, property, or safety
     

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purpose for which it was collected
     
  • Meet legal, tax, or contractual obligations
     
  • Support ongoing client relationships
     

Afterward, information may be securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Request access to your personal data
     
  • Request correction or deletion of your information
     
  • Withdraw consent for marketing communications
     
  • File a complaint with relevant data protection authorities if you believe your data is misused
     

To exercise any of these rights, please contact us at dostmobile333@gmail.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but this may affect site functionality.

9. International Data Transfers

If you are accessing our services from outside Pakistan, your information may be transferred to and processed in Pakistan, where data protection laws may differ from those in your country.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
  📍 DOST MOBILE & ACCESSORIES (SMC-PRIVATE) LIMITED
  🏠 House No. 74-B, Mohajar Colony, Dr. Farooq Street, Bahawalpur, Pakistan
  📞 +92 307 5470642
  📧 dostmobile333@gmail.com