1. Shipping Areas
We currently deliver within Pakistan, including Bahawalpur and surrounding regions. For orders outside these areas, please contact us to confirm availability.
2. Processing Time
- Orders for products (mobile phones, accessories, IT hardware) are typically processed within 1–3 business days after order confirmation.
- Custom software or IT service projects do not involve shipping, but confirmation and delivery schedules are communicated individually.
3. Shipping Methods
We use trusted courier and delivery services to ensure safe and timely delivery. Options include:
- Local Courier Services: For domestic deliveries across Pakistan
- Self-Pickup: Customers in Bahawalpur may choose to pick up their orders directly from our office
4. Shipping Charges
- Shipping fees depend on the weight, size, and delivery location of the order.
- Exact shipping costs will be calculated at checkout or communicated during order confirmation.
- Free shipping promotions may be offered occasionally, depending on the product and location.
5. Delivery Time
- Domestic deliveries typically take 2–7 business days, depending on the location.
- Self-pickup orders are available as soon as the product is ready and confirmed by our team.
6. Tracking Orders
- Once your order has been shipped, you will receive a tracking number via email or phone to monitor the delivery status.
- For self-pickup, our team will notify you when the order is ready.
7. Shipping Damages
- All orders are carefully packed to prevent damage during transit.
- If you receive a damaged or incorrect product, please contact us immediately at dostmobile333@gmail.com or +92 307 5470642.
- We may request photo evidence and will arrange for a replacement or refund as per our Refund Policy.
8. Contact Us
For any questions regarding shipping or delivery:
📍 DOST MOBILE & ACCESSORIES (SMC-PRIVATE) LIMITED
🏠 House No. 74-B, Mohajar Colony, Dr. Farooq Street, Bahawalpur, Pakistan
📞 +92 307 5470642
📧 dostmobile333@gmail.com